PARENT VOICE
We know that our communication with parents and carers must be accurate, balanced and frequent.
We know that we must respect and utilise the experience and skills of the parent/ carer body. We recognise the importance of always maintaining positive and open lines of communication with parents and carers, and we are committed to doing this is a way that is accessible and helpful, but also realistic and manageable.
All Springfields staff recognise that communication is a two-way process and aim to ensure that parents are listened to and that any concerns or questions are dealt with in a professional, timely and appropriate manner.
We are also aware that there are times where Parent Voice needs to be heard differently which is why in addition to the communication strategy we have in place at class and whole school level we are implementing HEARD for parent voice.
HEARD has 5 key principals:
Parent HEARD targets three key areas:
My Child's Learning
My Child's Safety
My Child's Wellbeing
To contact the HEARD Champions on the Leadership Team to share Parent Voice please email: HEARD@springfieldsacademy.org
or follow this email link:
